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Feedback - San JoseFeedback - San Jose
Your comments and suggestions are important to us.
 We enjoy hearing feedback from students and post a selection of comments here.
We are not perfect, if you have a complaint we want to hear from you. If we made a mistake we will do what we can to rectify the issue. Valid comments and complaints will be posted here along with our response.
Please use the form below write to us.
Rider Feedback
January 23, 2013
Basic Rider Course
Submitted by: R.C.
Marcus was a very good instructor. It is not easy to train others in anything, let alone have an impact on people while doing it. He was motivational, informative, and supportive. He gave very detailed backup info when followup questions were asked without being defensive. He represented this course and what it exists for at the highest level.
January 21, 2013
Basic Rider Course
Submitted by: R.M.
Just wanted to pass on my thanks and support for a great course. I just started getting into bikes after 15 years of racing and auto-rossing cars. The large information, structured process and personal feedback have created a safe, well thought out and fun environment for learning how to ride a motorcycle.
Josh, Tim, Marcus and Rich - really appreciate you taking time out of your weekends to teach me how to ride safely and with a lot of input on street smarts. Great job.
January 27, 2012
Basic Rider Course
Submitted by: E.M.
This was my first time on a bike. I'm 69 years old and I received my
M1 licence within 2 months of doing the course. I enjoyed the classroom.
Of course, it was more fun on the bikes. I was suprised at the high standard
of the riding instruction. I expected less. These guys in blue jeans could
have been leaders in the corporate world. I was referred by a friend and
now I know why. Thank you Bikesmart guys.
January 25, 2012
Basic Rider Course
Submitted by: D.P.
I've never ridden before but always wanted to learn. I signed up for
this course with a friend. What a great organization. These guys were all
pros. I felt like they gave great input on how we could do better as we
were riding but also very encouraging. They abide by safety rules at all
times. Every one of the rider coaches had great communication skills. Cannot
say enough good about these guys and the program - loved it. Worth every
dime. I would encourage anyone wants to ride (or be a safer rider) to take
this course! You will not be sorry.
Thank you for providing
this opportunity and service!.
January 24, 2012
Basic Rider Course
Submitted by: N.
I just recently completed the Basic Rider Course, I think we were
supposed to get a form to rate the classes, but I think all of us on my
class walked away without the form. I had a really good experience with
trainers Rick, Rich, Josh and Marcus. They were very professional and very
patient with all of us even though we were at different skill levels. They
made the class fun and enjoyable, while making sure we were learning. Rick
constantly asked if we had any questions, to the point where I found myself
really thinking about all possible scenarios and any questions related to
actual traffic situations. All my questions were answered and I feel I came
away with the basic skills and knowledge to practice with my own motorcycle.
I will certainly be thinking about taking the advanced course at least six
months from now.
November 7, 2011
Basic Rider Course
Submitted by: A.
Somewhat to my surprise, since I didn't know what to expect, I very
much enjoyed and got a lot out of this class (both the classroom and the
rider instruction). The instructors were patient and knowledgeable, and I am
a better rider for it. Thank you.
November 4, 2011
Basic Rider Course
Submitted by: B.C.
I have only ridden a dirt bike a few times when i was a teenager, so I
wanted to take the class in preparation for buying my first street bike.
The classroom portion was ok. i learned some stuff but there was no lecture,
just videos, looking up stuff in the book, and parroting the answers. the
rider portion was extremely helpful. both instructors were patient and
helpful. the riding instructions were very clear and they did a great job of
helping me feel confident on the bike. I'm so glad i took this class.
November 1, 2011
Basic Rider Course
Submitted by: J.M.
The instructors are great! They're very well-prepared,
knowledgeable, and pleasant to work with. The whole course is professionally
organized and safe. I am an experienced motorcyclist, but I still learned
(or re-learned) skills and ideas that I plan to use. All of the beginning
students did very well, too. It was exciting for me to see the students pick
up the skills and pass their tests.
August 21, 2011
Basic Rider Course
Submitted by: J.
The class was great learned so much from it great class to
take if you are just starting out like I was. Awesome coaches out
there willing to help you out a lot when you do not understand
something well. I would recommend this class to anyone even
experienced riders cause you can learn new things from it to!
August 29, 2011
Basic Rider Course
Submitted by: ANON
I wanted to submit some feedback on the Basic Rider Course
which I took August 17, 20/21 in San Jose. I felt that the classroom
session and rider course were both very enjoyable, the instructors
were fantastic and attentive to riders questions/concerns.
My main complaint is the manner in which the classroom session
prepares you for the DMV written test. I went into the test having
passed the classroom with a 96%, and feeling prepared I reviewed
the DMV instruction manual very little.
While at the DMV and looking at the test questions, I did not feel
adequately prepared for the test after your classroom session and failed the
DMV test 3 times, forcing me to pay $31.00 again to retake the test. I
passed with 100% after reviewing the manual in closer detail. I have the
copies of my tests if you would like to review them and potentially add some
similar questions to your coursework to properly prepare your students.
Other than that, I had a great time and thank you for reading this.
Response -
Our knowledge test is designed to be a confirmation
of understanding for our course curriculum, the DMV test is designed
to be a confirmation of understanding for the CA motorcyclist handbook.
The BRC is not a prep course for the DMV test. Sample DMV tests can be
taken on the DMV website.
June 3, 2011
Basic Rider Course
Submitted by: K.V.
Considering I have been riding for thirty years I was very impressed
with the course and the professionalism of your coaches, all 5 of them.
Thanks, keep your wheels down.
June 2, 2011
Basic Rider Course
Submitted by: anon
Being a novice rider and wanting to avoid anything DMV related, I
decided to enroll in the Bikesmart class in lieu of taking the skills test.
Gerard and Paul at the San Jose campus exceeded all of my expectations. I
feel much more confident after learning the skills they teach in the class.
All of us were novice riders. Gerard and Paul did not talk at us or down to
us and I was impressed with the level of instruction. The class was well
worth the time. I highly recommend taking this class.
May 25, 2011
Basic Rider Course
Submitted by: J.F.
The total experience was great. Marcus the classroom instructor
was awesome. He was very knowledgeable and took us through the material
at a good pace. I have ridden before, but I still learned many new things.
On the riding range Rocky and Rick were excellent. They both did a great
job from start to finish. They were very thorough in explaining the riding
techniques and skills needed to safely ride a motorcycle. Rocky and Rick
made it fun and easy to learn at the same time. I would recommend this course
for anybody who is a first-time motorcyclist.
May 13, 2011
Basic Rider Course
Submitted by: K.B.
The lessons and tips you learn from this class are only going
to make each person become a more intelligent and cautious rider.
Oh, and the instructors!!! What can you say about these guys? They
were all extremely knowledgeable and very excited to teach new riders
proper technique. In a very productive and meaningful way.
I highly recommend this class to anyone that's seriously thinking about
getting their motorcycle license.
May 12, 2011
Basic Rider Course
Submitted by: J.R.
Just got home from classroom session of training and feeling
satisfied. There is alot of material to cover in a short time and Raul made
it fun. I've been riding for way over ten years and learned more than a few
things in the few hours. Should have chose the advanced rider plan but still
got something out of it. Looking forward to riding portion.
May 04, 2011
Basic Rider Course
Submitted by: S.C.
I can't get over just how good the program was. I went from zero
skills and no confidence to riding and being confidently safe in two days.
The coaches, Marcus, Brian, Paul and John, were all equally enthusiastic.
But most importantly, I can't get over just how much they cared about not
just teaching you skills, but about your current and future riding safety.
For that, it's a small investment in your time and money.
One note for anyone considering Bikesmart MCT: You need to come
prepared to participate and learn. Besides! The coaches won't let
you slide! That's so awesome.
April 04, 2011
Basic Rider Course
Submitted by: B.W.
Thanks. great course. great instructors. I had no experience on
a motorcycle before the course. All the instructors were great.
thanks again.
April 02, 2011
Basic Rider Course
Submitted by: R.W.
I wanted to compliment you on your course. I have been riding for
many years. I have both off road and street experience. Paul, Marcus and
Rick are awesome. Marcus gave me incredible feedback which helped me out
beyond what I could have imagined. I have always been cautious when using
the front brake, but Marcus showed us that you can really stand on it
without the bike going over.
The rain did put a damper on the fun, however, I am much more confident
on the wet road now due to the time on the wet surface.
You guys are great and the help from the pro riders that you have on
staff is beyond what I expected.
Thanks for the knowledge.
March 25, 2011
Basic Rider Course
Submitted by: S.
This course was extremely helpful. The time spent on the range
learning important fundamentals and techniques was extremely valuable. The
instructors are very nice and helpful. During the two day course our
instructors were Chris (both days), Raul, and Paul. I feel the value of this
course is exceptional and would highly recommend it to anyone who is looking
to obtain a motorcycle license.
March 22, 2011
Basic Rider Course
Submitted by: M.G.
I recently completed the basic rider course and thought it was
great- experienced, patient and professional instructors, great content both
in the classroom and on the bike. I feel way better about getting on a motor
bike and hitting the road for real - thanks Bikesmart!
March 14, 2011
Basic Rider Course
Submitted by: K.
This class is great! I went in to it not knowing a thing and
finished knowing the basics of how to ride a motorcycle. The
instructors/riding coaches are top of their game; very knowledgable and
patient. The learning atmosphere is fun and comfortable. I highly recommend
this course! Thank you! Thank you!
March 11, 2011
Basic Rider Course
Submitted by: E.W.
I would almost take it again, even if I didn't have to.
Aside from the moderate rain (which wasn't their fault), Chris
and Matt were great. Their attitude, understanding and knowledge
to be the best coaches were absolutely apparent.
March 7, 2011
Basic Rider Course
Submitted by: K.
All of the instructors were well qualified and presented excellent
information.
Mark I would highly recommend this class to any beginner or even
experienced motorcyclist.
This class covers it all for both skill and knowledge of the motorcycle.
January 18, 2011
Basic Rider Course
Submitted by: S.
This course was very helpful and informative. Before I
started I had never been the driver of a motorcycle and did
not know much about operating one. After this class, I was
able to pass the driving test and had a new love for riding
motorcycles. It is alot of fun and the safety rules learned
in the course will help keep me safe. Thank you.
December 27, 2010
Basic Rider Course
Submitted by: K. W.
All of the instructors were well qualified and presented
excellent information (e.g. Rocky); however "Rick" stood out
from the rest. His calm, transmission of knowledge and procedures
was a key factor in the high level of information and skills
transfer. What a great instructor. Rick was born to teach this
stuff. Hang onto him - he is a real asset to your program! The
most important thing he taught me, was that completing MSF Basic
Course, was just the beginning of my training.
I wish BikeSmart would offer optional private lessons, for
those of us interested in continuing our formal training,
as we begin to ride.
December 15, 2010
Basic Rider Course
Submitted by: A.
The basic rider course is a great course for both beginners
and riders with some experience. Proper riding techniques are
reinforced time and again till its more like a second nature.
I have had quite some riding experience earlier, but taking
this course has helped me to understand riding and its risks
better and to be prepared for tough riding conditions. As the
saying goes, 'emergency preparedness is what turns a disaster
into an experience'. I think it applies well here. It is good
to practice safe riding and pre riding checks although it
may sometimes seem boring, its better to get where you are
going than be in an accident.
I recommend this course to everyone who wants to get on motorcycle
and enjoy riding. Also dmv riding test is waived upon successful
completion. I personally think its better to take this course
and be well prepared than just pass the riding test. Ride safe,
always!
November 29, 2010
Basic Rider Course
Submitted by: C. W.
The course was paced very well, there was hardly a moment where
I was bored. The instructors were very helpful and motivational
but maintained the rules/standards at the same time which I really
liked. Don't be late or else you won't be able to ride, one
person in my group was told to reschedule because he was 10
minutes late. I learned a lot from the course and I highly
recommend any persons interested in riding to take this beginners course.
November 14, 2010
Basic Rider Course
Submitted by: A. W.
Loved the class and the instructors! Felt that I learned a
lot in 2 days, enough to get me started and practice. This
is a great program. Thank you very much!
October 27, 2010
Basic Rider Course
Submitted by: R.E.
It was a really great class. I learned a ton and the coaches
seemed to really care about their job. I think my only small
complaint was that the classroom seemed a little bit cramped.
Bikes were surprisingly good. Great job all around really!
It far exceeded my expectations.
September 1, 2010
Basic Rider Course
Submitted by: S.P.
I really enjoyed the class and have a great appreciation
for motorcyclist on the road. It was a tough course, but
feel well trained for the adventure.
August 11, 2010
Basic Rider Course
Submitted by: Dennis
Very pleased with classes going to sign my son up. Would
recommend this class to all riders looking forward to signing
up for an advanced class with my son when he has finished
the basic course. Please thank John Finan and the two rider
coaches Marcus and Mark personally for me I hope to work with
them again. Great program thanks.
August 9, 2010
Basic Rider Course
Submitted by: T. L.
completed the Basic Rider Class this weekend (8/7 & 8
in the AM) and I was compelled to take the time to provide
feedback on the class and the instructors. It was an EXCELLENT
class!
The layout of instruction was very good and provided a real
opportunity to get comfortable with the equipment before
being thrust into riding. My real compliments go to the rider
coaches; Mark and Marcus. They were truly wonderful. Good
instruction, precise demos, excellent feedback, constructive
criticism and just plain great guys! They made the class extremely
enjoyable AND beneficial.
It's not an easy job and they do it very well! I'm grateful
that I invested in myself and my safety to go through this
class. My partner and I even enjoyed the classroom portion!
Again, John Finan was an excellent instructor.
I am HIGHLY recommending this course to anyone who is interested
in learning to ride (or just brushing up on their skills
to get back into it, as I did).
Thanks for providing a wonderful opportunity and a great
learning experience!!!!! Hats off to your organization and
your selection of Rider Coaches!!!!!!!
July 20, 2010
Basic Rider Course
Submitted by: S. M.
Great course. I would highly recommend this course to
everyone getting into riding. Instructors are friendly,
professional. I enjoyed the course a lot. Thank You so much
BikeSmart
July 11, 2010
Basic Rider Course
Submitted by: unknown
I think i'd be dead if it weren't for this course.
July 8, 2010
Basic Rider Course
Submitted by: A.S.
I attended the Basic Motorcycle Class from 7/6 -7/8 from 0700-1200.
The rider coaches were excellent. They demonstrated a great knowledge and
experience. Not only they made the instruction fun, challenging
and educational, they were able to help me improve my riding
skills tremendously, I only wish I was able to attend the class
sooner. I want to thank you very much for excellent class
and very knowledgeable coaches (Chris, Mark and Paul)
July 2, 2010
Basic Rider Course
Submitted by: O.G.
I was very impressed from the training. Very professionally
organized and conducted. Mark was super but also Rocky and
Marcus the 4th instructor were great. I already recommended
you guys to my friends that all share the same challenge we
all were experience riders and have a foreign license (Europe).
Hard to pass the practical test with a big motorcycle and we
will not buy a 250cc just for the test. In any event I am
glad I took it, I learned new things, and met a lot of nice
people. I think it is smart for the DMV letting you handle
the training.
As Mark said it should have been a fun training, and
it was. Well done. I did fill a positive feedback to the DMV.
June 15, 2010
Basic Rider Course
Submitted by: G.J.
This course and the instructors were fantastic and I highly
recommend this to new and even more experienced riders. I
never thought, being a more experienced rider, that I would
learn as much as I did!!
Without the instructors knowledge of riding and safety it
kind of makes you wonder if you really knew how to ride or
ride safely in the first place.
Thank you guys! My wife will be taking the class also!!
June 12, 2010
Basic Rider Course
Submitted by: J.
Had no idea how to shift gears or even how to mount a
motorbike. By the end of the course I could down shift while
making an emergency stop and thoroughly LOVED the course.
Thank you for your time.
May 27, 2010
Basic Rider Course
Submitted by: T.
I don't know if you remember me or not, but you gave
me a $50 credit on my registration fee a few weeks ago when
I showed up for class as somehow my name wasn't on the list
and the class was overbooked. Well, I just wanted to let
you know that I would have gladly told you to keep it if
I would have known what informative, professional and talented
people you have working for you.
Mark was our classroom instructor as well as on the riding
range, and I can't say enough good things about him. He made
you feel comfortable and positive while emphasizing the importance
of common sense, safety and the dangers of riding in other words,
motorcycles are not cool play toys. I would recommend BikeSmart
to ANYONE who is thinking of learning how to ride.
The other two riding range instructors, Rocky and Paul were
also excellent they both had a calming effect on you that
made the exercises easier knowing that the feedback given
would only be more positive in making you a better rider.
I wanted to make sure I got this email off to you as soon
as possible, as a part owner of my own business, I always
like to hear when my employees are doing their job over and
above the competition; that's how we stay ahead of the game!
My thanks again to BikeSmart and to Mark. I m sure I have
many, many happy hours of riding ahead of me!
May 26, 2010
Basic Rider Course
Submitted by: H. B.
I had a GREAT experience with the Bike Smart Motorcycle Training
class. All the instructors were really friendly and really willing
to help out with any questions and problems I had. I would recommend
this to anyone with any type of motorcycle experience. It was FUN!!
April 29, 2010
Basic Rider Course
Submitted by: K. P.
I just wanted to drop in and say THANK YOU again to my instructors
last year (2009); I rode a scooter then but just a month ago got a brand new
rebel and what I learned from my instructors stuck and has been a true asset
and life saver.
April 22, 2010
Basic Rider Course
Submitted by: V.
I had a really great time with my coachs (Paul Hebert, Mark and
Rick). They were very nice, careful, attentive, serious and they gave us
great advices! They were very friendly and make us feel comfortable.
Thumbs up! Awesome experience!
Thanks.
April 18, 2010
Basic Rider Course
Submitted by: J.G.
I completed the Basic Rider Course at the SSF location this past
weekend, April 18th. From the start of the classroom session to the 2 well
spent days at the riding range I experience nothing but encouragement and
excellent coaching from Chris, Raul and Matt. Prior to enrolling in this
course I had not ridden on a regular basis for 40 years. With the knowledge
that I gained this past weekend I feel confident in my riding abilities and
I look forward to enrolling in the experienced rider course when I have a
bit more experience under my belt. I highly recommend this course to anyone
who is just starting out riding or who has been away from it for awhile and
want to gain the knowledge to be a safe, competent motorcyclist.
April 18, 2010
Basic Rider Course
Submitted by: G.
The course was very well organized with balances class instruction
and riding exercises. The coaches were approachable and really concerned
about each rider's progress. During the course I felt gaining indispensable
first-hand experience from well prepared instructors. To make the long story
short, the course is excellent and I will strongly recommending it!
April 13, 2010
Basic Rider Course
Submitted by: V. N.
This is a very helpful class. I've learned many techiques from this
class. It is highly recomended for beginer riders. Instructor Mark and Rocky
are excellent, they spent extra efford to teach new riders in this class.
Many thanks to them.
February 8, 2010
Basic Rider Course
Submitted by: M.G.
I just want to say thank you so much for getting me into this class! I can not stress it enough about how the instructors were great! Both Mark and Miles are awesome instructors and they definitely care and give feedback on the spot. Again, thank you Gerard for letting me join this class!
Thanks.
February 8, 2010
Basic Rider Course
Submitted by: P.F.
Gerard, thanks again… the class was wonderful.
It was well worth the investment of $250. I gained a lot of insight into motorcycle safety; reinforced skills that I haven’t used in decades; and, more importantly, my two instructors (Mark and Miles) helped me build that critical component called confidence.
I would highly recommend the course work to anyone in my age bracket who wants to return to the world of two wheels.
Best of luck and continued success with your great curriculum
and excellent staff.
November 4, 2009
Basic Rider Course
Submitted by: K.C.
This course was phenomenal! Mark Wing was my classroom Ridercoach and my rider coach for Saturday and Sunday. Not only was he very knowledgeable and personable but he has excellent teaching skills as well. He had the entire class involved in the materials and participating.
Rocky Fagurdes was my RC on Saturday and Paul Herbert was my RC on Sunday. They were all so encouraging and patient with the entire class.
I am a 46 year old male, I haven't ridden a motorcycle since I was a teenager and that was mostly dirt bikes. I wanted to learn about street riding, that is why I signed up for the class. But I learned so much more and the confidence I gained by the end of the class was beyond my expectations.
I can't wait to get my bike and start riding now.
I will definitely recommend this class to anyone who is considering a motorcycle.
Thank you for the wonderful program you have put together.
November 3, 2009
Basic Rider Course
Submitted by: B.G.
I was thoroughly satisfied with my experience. The classroom was comprehensive and the weekend sessions informative and motivational. My initial reaction to the idea of 5 hours on a bike was it may be too long to hold my attention but I found the opposite to be the case. At the end of the first session I didn't want to get off the bike and was eager to return for the next day.
The Rider Coaches; Mike, Rocky, and Paul were excellent. I cannot praise their efforts highly enough. Their explanations and demonstrations were concise and informative, and their advice positive and productive. They answered questions during designated breaks and were willing to impart their knowledge in regard to whatever query we had. Their enthusiasm was contagious and I left with a much higher degree of confidence about my decision to learn to ride.
The most important aspect I garnered from the course was a clearer sense of the fundamentals. All the skill sets taught were practical and replicable and I look forward to developing my familiarity with them. I was surprised by the degree of improvement I felt by the end of the Sunday session. It was a collection of little things that added up to a greater sense of control of the motor bike.
The only idea I could conjure to improve the experience would have been an extra session at the end, for anyone who might want to run some of the exercises with fewer participants on the track. It may offer those prepared to stay some practice time with a little more room to move. Unfortunately I didn't think of it until I was in the car half way home or I would have raised the idea with Mike and Rocky at the end of the Saturday session. It would have been nice to run some the exercises with a shorter wait between attempts.
I don't think anyone should be allowed on the roads in California
on a motorbike, until they have done your course. Thanks again.
August 6, 2009
Basic Rider Course
Submitted by: R.S.
I took the class in San Jose, July 1,4,& 5. It was a very
good experience. Learned a lot and recommend this class to all. I
have never rode before and wasn't sure about the whole riding thing.
Because of this class it made me realize it is all about being safe
and protecting yourself. I enjoyed the class and recomment that everyone
take it.
August 5, 2009
Basic Rider Course
Submitted by: A.V.
I have had motorcycle experience prior to taking this course, and I HIGHLY recommend everyone take the course regardless of skills. The course teaches A to Z about riding so you can ride with confidence. Even if you are lucky enough to pass the DMV riding test the course offered by Bikesmart is still worth while. My wife and I had a great time and experience thanks to Mark and Rocky's patient teaching style and John's recommendations. Excellent class well worth the time and money spent!!!
July 8, 2009
Basic Rider Course
Submitted by: M.G.
Classes rock here. Thanks a bunch Mark and Rocky. You guys always told us what we could improve on and the fact that you both were some of the nicest guys Ive ever met didnt hurt. Thanks for showing me how to properly take a curve and downshift while doing a quick brake. I know the stuff you taught me will most likely save my life a bunch of times. $250 is money well spent for the information I gained from taking this course. A+.
July 5, 2009
Basic Rider Course
Submitted by: M.C.
I finished the Basic Rider Course in San Jose and I have to say it
is an excellent, top-knotch, over-the-top program. From the class to the
range, I learned a lot about motorcycle safety and the proper handling and
driving of a motorcycle (all that in 3 days)! The instructors are great:
constantly giving encouraging feedback, giving general to specific on-street
scenario instruction, and taking the time to explain what kind of motorcycle
would best fit you. I would highly, highly recommend this course to absolute
beginners and past experienced riders. Knowledgeable instructions combined
with a great motorcycle experience, you just can't lose! (once again, huge
thanks to the instructors, especially Mark, whom helped me stay in the same
day course when the website didn't completely register me. Thanks Mark!)
July 6, 2009
Basic Rider Course
Submitted by: B.V.
My husband and I just finished (and passed) the basic ride course.
We LOVED it. It was hard work but we are STOKED we took the
course. Mark, John and Rocky were outstanding in their knowledge,
patience, and enthusiasm! Take the course seriously and you'll
do just fine and have a bunch of fun while learning.
July 6, 2009
Basic Rider Course
Submitted by: J.B. & J.
Saturday morning: no idea how to even start a bike.
Sunday evening: swerving to avoid obstacles... how cool is that?
Great class, both challenging and fun, and great instructors.
Definitely a MUST DO before trying anything with a bike... We both loved it.
Thanks Mark and other instructors, you rule!
June 24, 2009
Basic Rider Course
Submitted by: D. I.
I just wanted to express my thanks to both Riding Coaches Omar &
Rocky. I just finished the class last weekend and the skills they have
taught me will hopefully keep me safe while riding. Also their feedback
and tips will make me a more skilled and road conscious rider than ever
before. I appreciate your time and coaching. Thank you very much.
May 12, 2009
Basic Rider Course
Submitted by: M.F.U.
You guys are the best. The course was amazing; from the written to
the riding. I would not change a thing about it. I'm glad I took the
course. I've never ridden a two wheeled vehicle before and after the
course I came out with confidence. I'm a rider now! ahem, a safe one.
March 22, 2009
Basic Rider Course
Submitted by: B.K.
If you ride a motorcylce you should attend this class. Rider Coaches
were patient, knowledgeable, entertaining, and encouraging. This training
can save your life!
March 22, 2009
Basic Rider Course
Submitted by: V.V.
Thanks for putting together an excellent course. Definetly worth it.
Mark is a great instructor.
March 21, 2009
Basic Rider Course
Submitted by: R.J.
Great course. Instructors made my reintroduction to riding easy to understand and fun. I'd recommend this course to anyone.
March 16, 2009
Basic Rider Course
Submitted by: unknown
This course was excellent!! I came into the class as a person who couldn't even drive a stickshift car and left as a confident rider. I know I still have a lot to learn but this course gave me excellent groundwork to build on.
February 22, 2009
Basic Rider Course
Submitted by: G. G.
Excellent course, very well designed and presented training. I found the class to be very easy to understand and provide great class participation. Rider coaches demonstrated effective communicative skills. This is a very worthwhile investment in time and money. Highly recommend it to anyone that is interested in learning to ride motorcycles.
November 2, 2008
Basic Rider Course
Submitted by: G. W.
I have to say that this course was awesome. I have been riding for a while now and I still learned alot. My instructors were very friendly and very knowledgeable. I have a couple bad habits that I learned about and can now work on correcting. Honestly I have already recommended this course to many people. I know that I now have a better chance on the road out there because I feel more comfortable on the bike. I fully endorse this course but if anyone needs to take it I would go so far as to recommend the South San Francisco class because the instructors were just awesome. Thank you again Guys!!!
October 21, 2008
Basic Rider Course
Submitted by: C. D. L.
I thoroughly enjoyed everything I learned in class. The instructors and driving coaches were great and very patient. There was a lot of hands on experience which was very enjoyable and necessary. I have been riding a motor scooter since 03/08 but to actually ride a motorcycle was even more fun. However, I do feel I could have benefited from more riding than just the 10 hours that were provided. It seems we would just learn a task and it was time to move on to the next task. The learning was at a good pace, it just would have been nice to practice a little more. I think maybe an extra hour or so per day would have been great.
October 6, 2008
Basic Rider Course
Submitted by: R.Q.
Being an unexperienced rider, I was very nervous walking into class. Being a girl added more to the pressure. Paul and Gerard were excellent Ridercoaches. They were very patient, encouraging and knowledgeable . The program was well planned and executed with ease. I learned a lot from the exercises and wished we could go on and on for a few more hours. Paul was right: "Riding is better than coffee in the morning!".
October 5, 2008
Basic Rider Course
Submitted by: R.M
This was a fantastic riding course!!! I had never ridden a bike, and this class was perfect. The Ridercoaches made me feel safe, encouraged me, made it fun, and gave great feedback. I would definitely recommend this class for all types of riders.
October 1, 2008
Basic Rider Course
Submitted by: unknown
Great course, it is very efficient and useful. To all prospects, just remember is a riding preparation and execution course, not a training class. Listen to the coaches and have fun.
September 14, 2008
Basic Rider Course
Submitted by: R.M.
Course was a very good basic course for both first time drivers, and drivers that had some limited prior experience. We all learned a great deal in the exercises, and the interaction with the ridercoaches. I cannot stress enough that new bike riders should take a training course. The video and reading material educate a novice in areas that are not normally available outside of a classroom. The limited riding sessions are there to prepare you for the most common skills needed to develop and continue to practice after taking the class. Well recommended if you want to start out to be a safe rider. The coaches were fantastic.
August 30, 2008
Basic Rider Course
Submitted by: M.E.
This course was fantastic. The instructors were very knowledgeable and patient. They made you feel very comfortable. I will recommend this course to other new riders.I am riding my new bike with confidence and feel safe because of what I learned. YOU GUYS WERE GREAT!! Thanks.
August 2, 2008
Basic Rider Course
Submitted by: T.T.
I took the class on 7/24/08 at Leigh High School. Before I took that class, I have no experience and now I enjoy my new bike. I love both coaches, Omar and Mark are very patient and experienced. I didn't really get some of the instruction and they were ready anytime I needed help from them. I will take some more classes with them for more experience and I really recommand the new riders to take this class.
August 2, 2008
Basic Rider Course
Submitted by: C..
It was a great class very informational. learned alot from this class. went from never even being on a motorcycle to becoming more confident in riding in the streets. would recommend to all kinds of riders.
August 2, 2008
Basic Rider Course
Submitted by: H. R.
Great course. As a beginning rider, I knew I could learn more from seasoned riders like Mark and Girard than from a DMV handbook. They gave us the attention, time and expertise needed to understand basic/necessary handling and safety techniques that are essential for any rider. A+ guys.
August 2, 2008
Basic Rider Course
Submitted by: P. S.
The course given by Paul (Classroom) and Mark & Omar (Riding) was exceptional as far as I was concerned. I have been riding Motorcycles for 28 years and I learned several new things just from taking the basic course. I have been using the things I learned everyday i have ridden my Gold Wing since then. It makes a difference in the comfort level I feel riding again after not riding for the past 6 years.
July 9, 2008
Basic Rider Course
Submitted by: P. C.
I just wanted to say that I am doing the rider course and my last day is tomorrow :( I love this course and the coaches (Mark and Omar) are the BEST!!! They are very friendly and make you feel comfortable. I hate that it is ending but I have learned so much and I still have one more day left. I just got a Lance scooter and I thought I would feel left out but I fit right in!!! I think every one should take this riders course!!
May 23, 2008
Basic Rider Course
Submitted by: A. K.
Mark, John and Omar are professionals like no other. I left this course not only more skilled as a rider, but also more responsible in my general life.
May 14, 2008
Basic Rider Course
Submitted by: M. P.
This was a fantastic course taught by incredibly patient and experienced teachers. I recommend that any beginner rider take this course before ever laying their hands on a motorcycle. The safety skills taught in this course are invaluable. I will be taking advanced courses through bikesmart as soon as my skill set allows. Thank you for potentially life saving education.
April 28, 2008
Basic Rider Course
Submitted by: T. R.
It is very helpful to learn and actually practice the counterintuitive skills (counterbalancing, countersteering) in a class setting. It has already helped me to be a safer and more aware rider.
Thanks!
April 23, 2008
Basic Rider Course
Submitted by: W. S.
My riding has been much safer and more enjoyable since taking the course.
Thanks John, Omar, and Kelly.
April 10, 2008
Basic Rider Course
Submitted by: S.
I've been a rider for over 15 yrs and thought I knew everything there is to know,but after the basic rider class I have learned and know alot more than I did. OMAR,JOHN,MARK are very awsome instructors on the course. I've applyied what I learnd and it made me a better rider on the road. You can't ask for anything better than the rider coaches that taught the class. My hat goes off to you and please ride hard or stay home!
April 7, 2008
Basic Rider Course
Submitted by: M. R.
The riding course was great! It was insightful as well as fun. Our rider coaches had great respect for us and concern for our progress. I would definately recommend this course to other people!
March 11, 2008
Basic Rider Course
Submitted by: S. T.
Great course and great instructors, both for the written portion and the riding skills on the course. I particularly liked their focus on safety and they kept excellent time on the course. They are all very friendly and clearly experienced. Great coaches too in terms of their training techniques. I would recommend the course to anyone. Thanks.
February 7, 2008
Basic Rider Course
Submitted by: A. S.
I thought last night class was GREAT!!!!
There are some things about riding that I never knew.
January 23, 2008
Basic Rider Course
Submitted by: A. C.
Great course. I am a novice, the training was my first time ever on a motorcycle. I feel comfortable enough to be able to handle a small motorcycle (with minimal mistakes). John F and Mark Wing were great instructors they made everything clear and did demos for all areas of the course. They were very patient (I needed that). Thanks, I would recomend this course to my friends and family.
January 23, 2008
Basic Rider Course
Submitted by: R. L.
John and Mark were great! They proved that they could teach this old dog new tricks. Enjoyed every moment of the courses.
January 21, 2008
Basic Rider Course
Submitted by: unknown.
I just completed the Basic Rider Course as an experienced rider. I found the Rider Coaches, (Mark & John) were very knowledgable and confidence inspiring. The material could be very cut & dry, but Mark made the classroom session interesting by bringing all the students into the discussions and injecting humor and a atmosphere that was condusive to learning. The range exercises, even as en experienced rider, allowed me to freshen up my skills and refine some bad habits. John also gave good corrections and explanations throughout the training exercises. There was a good difference in coaching styles between the two coaches. It kept the training upbeat and interesting.
Yes, there's nothing like practice, practice, practice to hone the necessaryskills needed to ride a motorcycle. I would definately recommend this program and the Bikesmart Coaches to any beginning or experienced riders to develope or refine their skills.
January 15, 2008
Basic Rider Course
Submitted by: M.S.
I took the Basic Riders Course this past weekend 1/13/08. My Rider coaches where John,Omar and Mark. I enjoyed the class alot they all made it fun to be out their as a first rider. They all taught the class with passion and smarts. They all made it easy for everyone to understand to drills.
After taking this class I can proudly say I am ready to go out and ride my bike saftly and confidently. Thank you again I will be recommending this class to all my friends.
October 23, 2007
Basic Rider Course
Submitted by: J.R.
I'm just getting back to riding after almost 30 years. Mark and Omar were fantastic.
The course will really help me get back in the groove quickly, and I'm sure I'll be a better rider than ever for taking it.
October 17, 2007
Basic Rider Course
Submitted by: K.Z.
Great teachers! Randy Wing and Omar taught the session and were very good at feedback, patients, and clarity with instructions.
October 16, 2007
Basic Rider Course
Submitted by: H.G.
I have been out of the riding scene for 15 years. This course was an excellent immersion back into one of the coolest pastimes available. The refresher course on theory followed by the 10 hours of practice highlighted my bad habits and trained me to be a better and safer rider. Mark and Omar are knowledgeable and experienced riders who s keen observations of styles and techniques were every helpful in correcting minor errors that resulted in improvements and building confidence. This course proved that you can teach an old dog new tricks.
October 15, 2007
Basic Rider Course
Submitted by: M.
This class was amazing. I came into this class a complete novice, never having ridden a motorcycle before. I was nervous to actually hop on the bike at first but Mark and Omar took me and my class through every step--from learning about the parts of the bike, to mounting the bike, etc.
I HIGHLY recommend this class to anyone who has had the itch to ride but didn't know the first place to start. I now feel confident that I could ride and be safe on the road.
TAKE THIS CLASS...IT'S TOTALLY WORTH IT!
This class did not disappoint!
September 10, 2007
Basic Rider Course
Submitted by: W.
What a great class. I was amazed how professional Mark and Omar were through every exercise and session. It was never "marking time" but really building skills for drivers with some experience and taking those, like myself, with virtually none to a level of comfort with the bikes that I had not expected in two afternoons. This should be mandatory training for all bikers in California. Well done.
September 9, 2007
Basic Rider Course
Submitted by: B.
I just got back from my final day of the Basic Rider Course,
Mark and Omar were great. I will recommend this course to anyone
who wants to learn to ride. Before this class i never even sat on a
motorcycle, now I feel that i am ready to hit the road!
August 6, 2007
Basic Rider Course
Submitted by: M.
I had never even sat in the driver set of a motorcycle before this
class and as a result was very nervous! I rider coaches, especially Mark
Wing, were very patient with us and did an awesome job of teaching and
demonstrating each new technique to the class.
I think it should be mandatory that anyone who wants to get a motorcycle
license for the first time or after a long period of not riding should
take this course!! I now have more confidence and feel much safer riding
as a result of taking this course. thank you for helping me fulfill my
dream!!
July 25, 2007
Basic Rider Course
Submitted by: S.E.
Took the July 19th course in San Jose and loved it!
Great course and would recommend it to anyone that is interested
in learning to ride a motorcycle. Mark Wing the instructor
is awesome; very patient, knowledgable, and easy to learn from.
Well worth the money invested...wouldn't do it any other way.
July 22, 2007
Basic Rider Course
Submitted by: T.S.
just got done with the training class. let me tell every one what a amazing class it was. the class room part was very imformitive and tought basic riding.the teacher {mark} was very clear in what he was teaching and was eazy to learn from 10 out of 10 in my book.
The riding part was alot of fun ,and very striked they showed us the right way to, start, ride, turn, weave, power stop, press, and a lot more. coaches were polite and very eazy to lean from. Well worth the time and money for every one who was there again 10 out of 10
thx mark and coaches it was a pleaser.
July 18, 2007
Basic Rider Course
Submitted by: H.L.
The supervisors (a.k.a. rider coaches) were fabulous! The course
material was great. I was very pleased, money well spent!!!
June 15, 2007
Basic Rider Course
Submitted by: C.I.
Our instructor, Mark Wing, is outstanding in demostration and
instruction. Mark spoke clearly, specifically, and was very patient
making sure everyone understood his expectations. Mark's instruction
will definitly make me a safer motorcycle rider.
May 27, 2007
Basic Rider Course
Submitted by: S.B.
Excellent course. Thank you for taking us through this well designed
and presented training. The instructors were well informed and very
patient. They gave us advice and guidance as we progressed through the
exercises. As a new rider I found the whole experience a great foundation
for safe and confident riding.
May 26, 2007
Basic Rider Course
Submitted by: M.B.
What a great course and what excellent instructors too! This was
a fabulous course and I can't say enough good things about it. I'd
recommend it to anyone. Please extend my thanks to the first class
enthusiastic instructors for not only helping me ride more safely but
for making it possible for my wife get her M1 license.
Great work guys.
April 9, 2007
Basic Rider Course
Submitted by: T.C.
I would like to the thank the Rider Coaches for the patience and understanding for us first time riders, thanks to them and your program I feel comfortable knowing I can handle my self on a motorcycle in any kind of circumstance. Again thank you.
March 21, 2007
Basic Rider Course
Submitted by: C.N.
Great time spent. Just finished the course over the 18/19 weekend. Learned how to enjoy the ride and stay safe. Mark and Rick are just amazing.
February 19, 2007
Basic Rider Course
Submitted by: C.S.
Great course. Just finished it Sunday. I had been riding for about 10 months prior to taking the class. I thought I was pretty good. But parts of the class kicked my butt until I learned from the RiderCoaches. Mark and Paul were great. They were wonderful at giving feedback and helping to improve your technique. I am 51 and this class taught me it's never too late to teach an old dog new tricks.
This is a VERY worthwhile investment in time and money. I really think this course could save my life someday.
January 31, 2007
Basic Rider Course
Submitted by: R.L.
Very good course, attention to details....
I unlearned 20,000 + miles of bad habits of riding
November 06, 2006
Basic Rider Course
Submitted by: T.F.
Just wanted to say that the course I took Oct 26 -28-29 was fantastic. Rick, Mark, and Chris are excellent instructors. They make sure you fully understand how to operate your bike in each exercise before moving you on to the next exercise.
I have much better skills than I had prior to the course and would recommend it to any person who is currently a new rider.
In fact one came in handy the other day as I went to make a right turn. As I slowed down to make a turn I went to down shift and my tow shifter was gone (unbolted somehow and fell off. No problem I just slowed enought for the curve (I have been in 3rd)and gave it extra throtle so that the engine didn't lug and went thru the tight turn. I was able to limp it home from there.
I plan on coming back for the advanced course next year.
And Brian does a great job putting on the classroom portion of the course too!
Thanks
August 01, 2006
Basic Rider Course
Submitted by: R.
I think the course was great! The classrom information was helpful
(although hot and stuffy). The 2 riding days were full of good training
exercises. I wish I would have learned the figure 8 U turn stuff better
so I didn't bomb that portion of the exam, but overall, everything was
great. I think all three instructors were good and helpful to all. You
all gave us good tips and were helpful to each student. Great Job!
July 24, 2006
Basic Rider Course
Submitted by: N.N.G.
The course was great stuff! I'd never ridden a motorcycle until that
day, and the instructors made me feel totally calm and in control. Great
fun.
July 18, 2006
Basic Rider Course
Submitted by: J.S.
During the three days of training, we were treated to a total of 5 different instructors. One in the classroom and four rider-coaches. The slightly "different angle" from these individuals was very helpful to a novice rider. Each instructor was exemplary in knowledge and demeanor.
This is a very good class!
Thank you.
July 6, 2006
Basic Rider Course
Submitted by: K.L.
I took your course July 6, 2006 and had a great learning experience
both in the classroom and on the riding range. Your instructors were very
knowledgeable and attuned to the students varied levels of riding expertise.
I will highly recommend your class to others.
June 12, 2006
Basic Rider Course
Submitted by: R.Z.
I thought I would drop a note to you to applaud the training course. I had very low expectations going into the course and was primarily interested in getting a waiver for the DMV road test (my motorcycle license lapsed when I moved to CA 10 years ago) and to get a discount on my insurance. I was pleasantly surprised that I actually learned quite a bit! First, I would really like to compliment Mark. He did the classroom training and worked both range classes. He is absolutely excellent. He was very serious about the instruction, but in a very relaxed way. He is very friendly, approachable and respectful. His instruction was very clear without being pedantic. Mark is just a super guy. He was joined by Kevin for the second range class. Kevin was also an excellent instructor. He was quick to point out areas for improvement without doing it in a condescending way. Both guys really know their stuff.
I should also add the course design is obviously very well thought out andthe execution was very well organized. All in all a very positiveexperience.
Many thanks.
May 15, 2006
Basic Rider Course
Submitted by: W.R.
I would just like to thank Bike Smart and all its Rider coaches for
helping me pursue my dream of riding a motorcycle.
May 08, 2006
Basic Rider Course
Submitted by: K.F.
Mark and Kevin were great in teaching this class. I have been around and rode motorcycles my whole life, Im 29. I was happy to have learned some better ways to safely motorcycle. I was more than happy with the instructions given and the feedback received in the course. I was skeptical if I was gonna really learn anything in this course given that i have rode before, but i happily did. I kid you not...some of the stuff I learned in class saved my rear end within a half hour after leaving class.
The training for changing lanes...doing the head check saved me and
also the proper braking taught saved me when I had to make a sudden
stop at a light. Keep those guys in the course....they were great!!!
April 27, 2006
Basic Rider Course
Submitted by: K.M.
Very professionl staff - could use a few newer bikes, I think.
Course was a bit expensive -- which would open to more people, I think, were it in the $150 range.
However, It was very worthwhile, and I met some people with whom I will
probably ride in the future.
NICE JOB !!
April 13, 2006
Basic Rider Course
Submitted by: J.F.
Awesome experience! All my fellow riders recommended this class and I agree. I had some riding experience compared to most in my class but still got a lot out of the class. The instructors were great. No one made anyone feel inferior. They demonstated every thing you needed to do before hand which was very helpful. All 5 instuctors I had during the 3 day class were exceptional and professional. If I was a beginner and going to take the class looking back now, I would read up on the D.M.V. handbook before class just to have a heads up. Especially for the class work there is a lot to take in in a short amount of time. They put you in groups but not all study well in groups. The test comes fast at the end of the night. Any extra studying will give you an added boost. Thats just my opinion. Videos that were shown were very informative. Its always nice to see things in action rather than just in a book.
It was well worth the money. Thanks for the great experience.
April 3, 2006
Basic Rider Course
Submitted by: U.K.
I had a great time in class as well on the riding course. I learned
something new in both areas. Adam and Mark are outstanding coaches. I made
friends during my three day experience and a life time memory of how much
fun I had as well as the knowledge I gained becoming a safe and experienced
rider. Thanks Mark and Adam a job well done.
March 2, 2006
Basic Rider Course
Submitted by: B. S.
I I would like to say thanks a millon,the classes were great well done teachers
outstanding.The only thing I didn't like was when it was over.I felt like I made some
great friends.
Thanks Again
February 27, 2006
Basic Rider Course
Submitted by: W. A.
I found the class to be very easy to understand and provide great class
participation. I've been riding for over 20 years and mostly in the dirt.
The handling skills and perfect instruction by your team were most valuable
and has given me the confidence I needed to ride again
Thanks much
February 19, 2006
Basic Rider Course
Submitted by: D. L.
Great course! Thank you all.
Only feedback is this, speedometer didn't work on bike so I didn't
know my speed in the test. That cost me the only 3 pts I lost. Other than that, excellent use of time and resources!
Thanks again!!!!
Response -
Thanks for the feedback and for bringing the maintenance
issue to our attention. While we strive to keep the bikes maintained,
faults do occur. We are currently in the process of replacing the older
bikes.
February 12, 2006
Basic Rider Course
Submitted by: S. C.
These guys are very helpful!!!!
January 26, 2006
Basic Rider Course
Submitted by: K. S.
This course was by far one of the most helpful classes I have ever taken.
Both Adam and Mark were excellent teachers that really cared about everyone.
I would highly recommend this class to any beginner or even experienced
motorcyclist. This class covers it all for both skill and knowledge of
the motorcycle. Again its been a pleasure and thank you for the skill
and knowledge I have obtained from taking this course.
January 25, 2006
Basic Rider Course
Submitted by: K. W.
Mark and Adam were great to work with, you can tell they really enjoy
what they do and that they really care about the safety of the students
in the class, it was a pleasure to work with them, they gave me some
extra attention which was really appreciated - big time! would highly
recommend the class. thanks, kw
January 19, 2006
Basic Rider Course
Submitted by: P. H.
The course was very helpful in terms of knowing the theory behind a lot of traffic situations. The instructors were wonderful and also professional in their approach. Overall I enjoyed the 3 day course and would definitely recommend to anyone who want to get on the road and ride.
Remember it is better to be SAFE than to be SORRY!
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